TRIO KW Fertility - Ontario Fertility Network

Our experience with Trio KW has been exceptional. From the first day we reached out, everything has been organized, timely, and explained to us in detail. Our appointments are always on time and the nurses are absolutely amazing. Each one of them has been compassionate, patient, understanding, and supportive as we go through this difficult journey. I never feel like a bother while asking a ton of questions and they are so reassuring when I start to worry about what is next. It truly feels like they are walking alongside us on our fertility journey and we are so grateful for each and every member of the Trio KW team!

Emma W

I've had a great experience with everyone on staff.

Bianca Dominique

I don’t really know how to rate my experience because in the end I did get my baby girl, and I am so thankful that they were able to help me achieve this within 6 months…but I don’t think I would go here again.

Anya S

Kit Ranger

I thought they were professional and generally "enjoyed" the process.

John Johnson

Hope this comment reaches out to those who are looking to embark on the fertility's treatment journey. I am writing to express my deep frustration and disappointment with the treatment my wife and I have received at Trio fertility clinic and from Dr.Sierra. My wife and I embarked on this emotionally and physically challenging journey in the hope of starting a family, but the experiences I have had thus far have left me feeling utterly disregarded and disheartened. First and foremost, my wife and I were aware from the beginning that this would be a very challenging road in terms of finances and emotions. Nevertheless, we wanted to make sure we gave it our best so that, even if we weren't successful in starting a family, we could at least say we tried. What upsets me the most with TRIO is that they didn’t give us 100%, it was more like 50% and we were just another number and all we really wanted was clear communication and that personal touch to make us believe you guys cared and gave it your best as well . Furthermore, the level of professionalism and empathy exhibited by your staff has been subpar, to say the least. I have encountered numerous instances where I have been made to feel like just another number on a conveyor belt, rather than a human being undergoing a deeply personal and emotionally charged journey. Moreover, the disorganization and lack of communication between Trio Clinic to Trio clinic is a joke. From misplaced medical records to scheduling errors, it is clear that there are significant issues with your administrative procedures. I cannot stress enough how crucial it is to have a well-oiled and efficient system in place, considering the delicate nature of the treatments and the emotional rollercoaster couples go through. I want to emphasize that my intention in writing this review is not simply to vent my frustrations but to implore you to take immediate action to rectify these issues. The fertility journey is a deeply personal and vulnerable one, and patients deserve to be treated with compassion and simple make them feel like TRIO will do everything we can. As per the response below. Provide a number where I can call to discuss my review.

My husband and I had an absolutely wonderful experience with TRIO KW as we embarked on the scary journey of IVF. The nurses were friendly, knew me by name and we always VERY punctual, which doesn't seem to be the norm in this line of work. Everyone was always so helpful when I would call or email with a million questions and I never felt like I was being a bother (even though I'm sure I was). I cannot thank this team enough for investing in my care and making this experience as pleasant as possible. I would recommend this clinic again and again!

Emily Phillips

The entire team was wonderful to work with - responsive on emails, informative, supportive, and caring! Working with their naturopath in combination with the fertility doctor made my experience even better! Currently 36w pregnant with the baby they helped us conceive, couldn't be happier with their support through the process.

Michelle Bauer

I can't say enough nice things about the nurses and naturopath here. This journey is very painful and stressful, but the staff you see day-to-day never make you feel like another number. Big shout out to Carly, Chrissy, Jazmin, Amy, Ashleigh, and Camille!

Claire Selves

The only good thing about this clinic has been the naturopath Dr. Camille Krause (who I highly recommend), and the nurses. However the experience with Dr. Browning was horrible. I have PCOS and I ovulate later than the regular 14 days, which a doctor should know. However, he only did 1 month of only blood work, no cycle monitoring nothing of that sort and he decided that i don't ovulate because my progesterone came back low. I told him i do ovulate and what if i just take progesterone. He laughed at me saying "how will that help you?". Well2 months later I got pregnant naturally, 2 times one after the other, but unfortunately they ended in miscarriages. So of Ccourse he was wrong but didn't bother to actually look more into it because all he wanted us to do is to go ahead and do iui. So, I would def not recommend going here unless you want to see Dr. Camille or if you are looking for iui or ivf.

irina b

We’ve never felt more like a number rather than a patient than with the Trios clinic. Every appointment was rushed, the nurses never seemed to want to engage, and it was impossible to get time with the Dr to ask any additional questions.

Bethany Borody

The team here is awesome very thorough I didn’t think it would ever be possible to expand my family and ended up having a beautiful baby girl thank you for the wonderful experience would Highly recommend

natasha B

Barrie Fertility Centre is a leading fertility clinic in Barrie, Ontario. We offer advanced reproductive support (ART) and technology. Book today.